GetFPV SMS Terms and Conditions

Effective date: August 25, 2026


1. Program and Brand

These SMS Terms and Conditions ("SMS Terms") govern conversational text messaging provided by GetFPV, a
Lumenier brand operated by Lumenier - GetFPV LLC (collectively, "GetFPV," "we," "us," or "our"). By opting in to or
using the GetFPV text messaging service, the recipient agrees to these SMS Terms.
The service supports one-to-one customer service conversations. It is not a marketing, promotional, bulk-messaging,
automated-alert, or API-driven program.

2. Types of Messages

Recipients may receive conversational customer-support messages concerning an inquiry or service request, including
assistance with an order, shipment, delivery issue, return, exchange, product-support question, or related follow-up.
Message content and timing depend on the recipient's interaction with GetFPV and the assistance requested.

3. Consent and Opt-In

A recipient opts in only through a direct and verifiable method specific to SMS, such as entering a mobile number in an
SMS consent form and affirmatively selecting an unchecked consent box, verbally providing consent after hearing the
SMS disclosure, or texting START to a GetFPV SMS-enabled number after receiving the applicable disclosure.
Consent to receive text messages is not a condition of purchasing goods or services. The recipient represents that the
mobile number provided belongs to the recipient or that the recipient is authorized to provide consent for that number.

4. Message Frequency and Carrier Charges

Message frequency varies. Message and data rates may apply. A mobile carrier may impose charges under the
recipient's wireless plan. Carriers are not liable for delayed or undelivered messages.

5. Opt-Out and Re-Enrollment

Reply STOP at any time to unsubscribe from messages sent by that GetFPV phone number. GetFPV will send a
confirmation and no further messages will be sent from that number unless the recipient later replies START to resume.
Opt-out applies to the number that receives STOP. GetFPV will not use another number to circumvent an opt-out
request.

6. Help and Customer Support

Reply HELP for assistance. Support is available at [email protected], +1 (941) 444-0021, or through the GetFPV
Contact page.

7. Privacy

GetFPV handles personal information associated with SMS as described in the GetFPV Privacy Policy and the GetFPV
SMS Privacy Policy published for this campaign.

8. Acceptable Use and Availability

Recipients must not use SMS to transmit unlawful, fraudulent, threatening, harassing, obscene, malicious, or otherwise
prohibited content. Service is subject to carrier availability, network conditions, and applicable law.
GetFPV may suspend the service or a conversation when reasonably necessary to protect recipients, personnel,
systems, or compliance obligations.

9. Changes to These SMS Terms

GetFPV may update these SMS Terms to reflect operational, legal, regulatory, or carrier requirements. The effective
date identifies the current version. Continued use after an update constitutes acceptance to the extent permitted by law.

10. Contact

Questions may be directed to [email protected], +1 (941) 444-0021, or the GetFPV Contact page.

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